Privacy Statement

How ARSTAR Inc. collects, uses, and protects your information.

Last updated: April 2026

Who We Are

ARSTAR Inc. ("ARSTAR," "we," "us," or "our") is a cultured marble manufacturer headquartered in Laredo, Texas. This privacy statement explains how we handle personal information collected through our website at arstarinc.com and through direct business communications.

Information We Collect

Information You Provide

  • Contact form submissions — name, email address, phone number, company name, and message content when you submit a form on our website.
  • Quote requests — project details, product specifications, quantities, and shipping information you provide when requesting a quote.
  • Sample requests — shipping address and product preferences when requesting color samples.
  • Email correspondence — information you share when contacting us directly at customerservice2@arstarinc.com.

Information Collected Automatically

  • Usage data — pages visited, time spent on pages, referring URLs, and navigation paths. Collected via standard web server logs.
  • Device information — browser type, operating system, screen resolution, and language preferences.
  • IP address — used for general geographic analytics (country/region level). We do not use IP addresses to identify individuals.

How We Use Your Information

  • Respond to your inquiries, quote requests, and sample requests.
  • Process orders and coordinate shipping logistics.
  • Send product information, catalogs, or technical documentation you requested.
  • Improve our website content and user experience based on aggregate usage patterns.
  • Comply with legal obligations and protect our rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website uses minimal cookies required for basic functionality (session management, form submission). We do not use advertising cookies, remarketing pixels, or third-party tracking scripts for behavioral advertising.

If we integrate analytics tools in the future, this section will be updated with specific details about cookies used, their purpose, and how to opt out.

Third-Party Services

We may use the following third-party services that process data on our behalf:

Data Retention

We retain contact form submissions and business correspondence for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of the business relationship plus any period required by applicable law. You may request deletion of your personal information at any time.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of future marketing communications.

To exercise any of these rights, contact us at customerservice2@arstarinc.com or call (956) 727-7827.

Children's Privacy

Our website and services are intended for business professionals and adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Security

We implement reasonable technical and organizational measures to protect your personal information, including HTTPS encryption for all website traffic, secure form processing through Netlify, and access controls for internal systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Statement

We may update this privacy statement periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy statement or our data practices, contact us: